Privacy policy
Privacy Policy
Last updated: 3/11/2026
Ray Holes Leather Care Products Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you visit or interact with our website, we may collect certain information including:
**Personal Information**
* Name
* Email address
* Shipping and billing address
* Phone number
* Account login information (if you create an account)
This information may be collected when you:
* Place an order
* Create an account
* Contact us through the website
* Voluntarily submit your email address
Providing personal information such as email is optional, but may be required for certain features like order confirmations or account access.
**Order and Payment Information**
Payments on our website are processed securely through Shopify and its supported payment providers. We do not store full credit card numbers or payment details on our servers.
**Automatically Collected Information**
When you browse our site, certain technical information may be collected automatically, including:
* IP address
* Browser type
* Device information
* Pages visited
* Time spent on the website
This information helps us understand how visitors use the website and improve the customer experience.
How We Use Your Information
We use the information we collect to:
* Process and fulfill orders
* Ship products and provide order updates
* Provide customer support
* Improve our website and services
* Maintain customer accounts
* Understand website usage through analytics
Email addresses may also be used in the future for marketing communications, product updates, or company news. You may opt out of marketing emails at any time.
Cookies and Analytics
Our website uses cookies and similar technologies to improve site functionality and understand visitor behavior.
These tools help us:
* Remember user preferences
* Analyze website traffic
* Improve the performance of the website
Our site uses Shopify analytics and related technologies to gather information about how visitors interact with the website.
You can control cookie settings through your browser preferences.
Sharing of Information
We do not sell or rent personal information to third parties.
Information may be shared with trusted service providers when necessary to operate our business, including:
* Shopify (website and e-commerce platform)
* Payment processors
* Shipping carriers
* Analytics services
These providers only receive the information necessary to perform their services.
International Customers
Because we sell products internationally, your information may be processed and stored in countries outside your place of residence, including the United States.
By using our website, you consent to this transfer and processing of information.
Customer Accounts
Customers may create an account on our website to manage orders and personal information.
You are responsible for maintaining the confidentiality of your account login credentials.
Data Security
We take reasonable steps to protect personal information through secure technologies and industry standard practices. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
You may also unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Ray Holes Leather Care Products, Inc.
PO Box 335
Butte, Montana 59703
info@rayholesleathercare.com